About Murrumburrah-Harden Flexible Care Services Inc.
Our service provides support to the frail aged and younger people who have a disability and also to their carers. This enables them to continue to live in comfort in their own homes for a longer period of time.
Murrumburrah-Harden Flexible Care Services Inc. is committed to providing support to people who are disadvantaged.
Our service is an Incorporated Association effective 11 January 2000, and also a registered Charity (acnc.gov.au/charityregister).
Mission Statement
Murrumburrah Harden Flexible Care Services Inc. is committed to providing a service that is inclusive, respects choice and promotes dignity of our consumers.
We support the frail aged and younger people with a disability who live in Harden and surrounding areas to enable them to live the best life they can.
Core Values
Our core values are a set of principles that guide our actions. These core values shape the way we conduct ourselves via everyday tasks for the betterment of service to our consumers. Our board, staff and volunteers strive to align themselves with our core values.
Compassion
We demonstrate kindness and treat consumers with dignity in support of individualised choices.
Respect & Honesty
We pride ourselves on fulfilling consumers rights and responsibilities.
Teamwork & Collaboration
We promote a healthy work ethic via communication and encouragement of others.
Accountability & Integrity
We promote honesty, transparency and quality of services.
Donations
Whilst our service is partially funded by the Australian Government and is offset by client contributions, there is always a shortfall in funds. We really do appreciate all forms of donations that we receive and are more than happy to recognise same.
Privacy & Confidentiality
Our staff work under regulations governed by the Aged Care Quality and Safety Commission where we strive to maintain your privacy, dignity and confidentiality at all times.
Our staff will wear an identification badge and will introduce themselves upon arrival.
Record Keeping
Your care records remain the property of our service and these are filed securely and confidentially. A great number of our records are maintained electronically.
Rights & Responsibilities
We work under the governance of the ‘Charter of Aged Care Rights’. You will be issued with a booklet upon assessment and asked to sign a form stating that you have been informed of the charter. Please speak with the CEO if you have any concerns in regards to your rights.
Work, Health and Safety
Upon assessment Work, Health and Safety checks will be carried out to make sure the work area is safe for both the staff and the client.
Our staff are suitably trained in mandatory compliance such as First Aid & Basic Life Support, and others areas of care as required.